Setting and achieving goals

This information is taken from the Australian Government Office Training Qualifications Website.

Element	Performance criteria
Elements describe the essential outcomes.	Performance criteria describe the performance needed to demonstrate achievement of the element.
1. Set and achieve personal goals	1.1 Reflect pride in achievement, commitment to customer service and enterprise requirements in personal performance standards 1.2 Set personal goals to reflect roles and responsibilities within the organisation 1.3 Identify and use opportunities to extend personal performance and goals 1.4 Provide a role model to others through personal qualities and workplace relationships 1.5 Demonstrate consistency in personal performance over changes in workplace conditions and contexts
2. Establish and achieve personal work priorities	2.1 Prioritise responsibilities, duties and tasks to achieve personal, team and organisational goals 2.2 Develop and follow work plans and schedules to achieve personal and enterprise targets 2.3 Use technology efficiently and effectively to manage work priorities and commitments 2.4 Implement strategies for minimising and managing stress
3. Maintain and update professional skills and knowledge	3.1 Assess personal skill and knowledge against position/job description, competency standards and personal goals to identify areas and priorities for development 3.2 Use feedback from clients, customers and colleagues to improve competence 3.3 Identify and utilise opportunities for professional development
4. Review own work performance	4.1 Analyse personal performance 4.2 Review personal goals according to changing industry directions, enterprise goals and personal performance 4.3 Identify new skills and knowledge required to maintain professional excellence and competitive edge 4.4 Prepare strategies for achieving personal goals

Performance Evidence

Evidence must demonstrate the candidate’s consistency of performance over time.

The candidate must manage own work performance.

The candidate must:

apply judgement, experience and knowledge of enterprise deadlines and targets
develop strategies for minimising and managing stress
document professional development and training achievements
identify and apply relevant Workplace Health and Safety (WHS), regulatory and workplace requirements
identify personal career path and opportunities
keep up-to-date with enterprise procedures and processes
make decisions within own responsibility and accountability
manage time effectively
participate in internal and external networks to develop own knowledge, skills and competence
plan and sequence tasks and activities