Online Sales Representative

Online selling is not a new concept but uses more online methods of communicating than traditional telephone sales. An Important aspect of this job is the understanding that:

  • Most shoppers are doing their own marketing research so you need to be aware of what else is available to them
  • Most shoppers are not ready to buy right now
  • People buy from people they know, like and trust so rapport building is important
  • Genuine buyers appreciate it when you followup
  • Followup is important and you need to have a system to make the record keeping simple
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